Privacy Policy

Effective Date: May 22nd, 2026

Last Updated: May 22nd, 2026

Castle Fit Corporation, doing business as CastleFlexx (“CastleFlexx,” “Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and process personal information through our website, products, services, memberships, private sessions, and related communications.

This Privacy Policy applies to information collected through castleflexx.com, related landing pages, customer support interactions, email and SMS communications, CastleFIT membership services, and other online or offline interactions that link or refer to this Privacy Policy.

Information We Collect

Contact Information
Name, email address, phone number, billing address, shipping address, and similar identifiers.

Order and Transaction Information
Products viewed, cart contents, purchases, order history, payment confirmation details, shipping information, and customer service records.

Account Information
Login credentials, account preferences, saved information, membership status, and account activity.

Device and Usage Information
IP address, browser type, device type, operating system, pages viewed, referring URLs, approximate location derived from IP address, interaction events, session activity, and similar online activity information.

Marketing and Communications Information
Preferences, campaign engagement, email opens, clicks, SMS engagement, and related communication history.

Health-Adjacent or Mobility-Related Information You Voluntarily Provide
If you submit information in connection with a customer support inquiry, private session request, or similar interaction, we may collect information you choose to share about your flexibility, mobility goals, or product use. We ask that you do not submit sensitive medical information unless specifically requested and necessary for the service provided.

Sources of Information

We collect personal information:
• directly from you
• automatically through cookies, pixels, tags, and similar technologies
• from service providers acting on our behalf
• from advertising, analytics, and ecommerce partners
• from social media platforms or third-party login integrations, where used
• from other lawful sources, including referral features or public-facing information you choose to share

How We Use Personal Information

We may use personal information to:
• operate, maintain, and improve our website, products, and services
• process and fulfill orders
• manage accounts and memberships
• provide customer support
• communicate with you about orders, subscriptions, sessions, service updates, and support matters
• send marketing communications where permitted by law
• personalize content, site experiences, and promotions
• measure campaign performance and site usage
• detect, investigate, prevent, and address fraud, abuse, security issues, or other harmful activity
• comply with legal obligations and enforce our policies and agreements
• create aggregated or de-identified information for lawful business purposes

Cookies and Tracking Technologies

We and our partners may use cookies, pixels, SDKs, local storage, and similar technologies to collect information about your device, browsing behavior, and interactions with our website and communications.

These technologies may be used for the following purposes:

Strictly Necessary
Site operation, security, checkout functionality, fraud prevention, and account access.

Analytics and Performance
Understanding site traffic, page usage, product interest, and campaign performance.

Functional
Remembering preferences, improving usability, and enabling certain features.

Advertising and Retargeting
Delivering and measuring ads, audience matching, retargeting, and similar marketing activities.

Third Parties and Disclosures

We may disclose personal information to:
• ecommerce and website infrastructure providers
• payment processors
• shipping and fulfillment providers
• customer support vendors
• email and SMS platforms
• analytics providers
• advertising and remarketing partners
• professional advisors, insurers, auditors, and legal counsel
• law enforcement or government authorities when required by law or necessary to protect rights and safety
• parties involved in a merger, acquisition, financing, reorganization, or sale of all or part of our business

We do not sell personal information for money. However, some privacy laws may define certain disclosures involving advertising or analytics technologies as “sale,” “sharing,” or use for “targeted advertising.”

Your Privacy Choices

You may have the ability to:
• unsubscribe from marketing emails using the unsubscribe link
• opt out of marketing texts in accordance with the instructions in those messages
• manage browser cookie settings
• use our “Your Privacy Choices” link to opt out of targeted advertising or similar data uses, where applicable
• request access, deletion, correction, or other privacy rights as provided by applicable law

U.S. State Privacy Rights

Depending on where you live, you may have rights to:
• know whether we process your personal information
• access personal information we hold about you
• request deletion of personal information, subject to exceptions
• request correction of inaccurate personal information
• opt out of targeted advertising, sale, or sharing, as those terms may be defined by applicable law
• appeal certain privacy-rights decisions where applicable

To exercise these rights, contact us at info@castleflexx.com or through our Your Privacy Choices page.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have done so, we will take reasonable steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

Castle Fit Corporation
Email: info@castleflexx.com
Privacy Requests: info@castleflexx.com
Phone: (404) 566-5190
Address: 333 Sandy Springs Circle #203, Atlanta GA 30328